2021.09.28 09:33 Academic_Light_9554 "I get the nicest calls from New Jersey..."
I am well known among my friends from my last job for not getting upset atany customer no matter how obnoxious.
25k calls, 17 rude ones (I counted), and the shooter threat resolution call was not one of them.
Total social butterfly and positive positioning guru. I sold family movies in the mall for $40 a pop and a minimum of $500+ at a time. A guy yelled at me abrasively because he didn't like the content of the films. His name was Jared. I said hi to Jared by name every time he came by after that. Smart guy.
So the very first call I got from NJ went swimmingly. Super sweet lady. But I knew that unless I acted, not every call from NJ would go as well.
I started a running joke where whenever I learned a call was from that state I said, genuinely, "I get the nicest calls from NJ! Y'all geta bad rap, but really you don't earn it."
That got belly laughs daily.
One lady told me, 30 seconds into the conversation, that she had called specifically to "yell and cuss [us] out at the top of [her] lungs" but that "[I was] making it difficult for her to be angry."
I was instructed to call a customer back who was livid, but not informed they threatened to shoot our warehouse.
Cross department stuff. Managers didn't want it.
This customer and I remembered each other from 2 years previous and they said they kept a written list of competent employees from our company.
We laughed for 45 minutes while resolving the issue the best we could before I told management when it was over about how they told me about saying "doesn't it just make you want to gun down the packaging plant?" to the prior agent.
The manager giggled and revealed that they didn't feel like mentioning that so I wouldn't freak out.
It was a funtastic chat with that customer from the Garden State.
"I haven't gotten a single bad call from New Jersey."
Change your approach if you don't want to get yelled at in your headset. If your calls suck, you can learn better people skills.
But again, I'm just a dick with a high IQ and nothing I just said makes me a good person because mentioning intelligence is the sole factor in what makes you a narcissist 🤷♂️.
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2021.09.28 09:33 Roseyboox Is anyone able to give me any sort of lead on what breed my lovely little kitty is?
2021.09.28 09:33 KevKev423075 Documentary on the extinctions of dinosaurs
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2021.09.28 09:33 EiPayaso YouTube: Theory of Revolution - The 100th Monkey Jake Parsons & Jon Keen
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2021.09.28 09:33 laxmi19 Tools is revolutionizing blockchain data and education with an all-in-one solution, bringing together crucial data feeds to make widespread crypto adoption a reality.
2021.09.28 09:33 GTSBot [GTS] A Little Planet Version 6: Progress of social feature: 1. We've lost the capsule, now you can only see a pair of hands (not too bad) 2. Now you can try to shake hands or touch hands with another player, you can feel the vibration of controllers, and your level of rapport will increase.
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2021.09.28 09:33 Appropriate-Top3676 wtf is this
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2021.09.28 09:33 CaaziWasTaken That's not how the assault rifle works?
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2021.09.28 09:33 mikedoesit01 1/1 Block Heroes are cute animated characters all hand drawn no generator used! Focused on growing the community at the moment, drop in around 2 weeks, be among the first to get one! links in comments :)
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2021.09.28 09:33 prawnbiryani 💗☁🍦🌸🧁🤍🦩
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2021.09.28 09:33 kjleebio can some list all the extinct kangaroo/wallaby species that existed in the pleistocene
2021.09.28 09:33 Maleficent_Hall_1394 Fingers crossed hoping these are real 😭
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2021.09.28 09:33 rapidfire2504 Anaesthesia lectures
Hi guys . Am a resident in anaesthesia. I need a suggestive link for anyplace/website/app where there are academic lectures in anaesthesia. Am all with the anaesthesia in practical and operative theatre field etc. But am in a place where academics is actually poor when compared to practical expertise. I don't want to go through ppt again when I have to need to learn something. Kindly help me out.
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2021.09.28 09:33 TheGodsfavouriteson Huma The Milf Qureshi
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2021.09.28 09:33 Snowy_Land Looking for Harper cake and I willing to help u all too
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2021.09.28 09:33 1soar Is there anyway to predict which NAW servers will be most populated?
2021.09.28 09:33 plugindeals Plugin Alliance: $20 Surprise Voucher for You!
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2021.09.28 09:33 HarshK18 GIVEAWAYS🥳!! The rare Mystic Girls NFTs with only 10,000 collectibles and each with rare traits. Post your Eth wallet, upvote this post and Join the Discord group.✅
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2021.09.28 09:33 Strict_Ad_4933 Sorry for the bad photo but is this a good sword
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2021.09.28 09:33 flightofthenochords Frederikke Frandsen
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2021.09.28 09:33 Xsquad_Kc Australian TV is TOXIC MASCULINITY
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2021.09.28 09:33 OpenSeaXPoster Last day of auction at opensea! (xpost from /r/opensea)
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2021.09.28 09:33 alymac71 How to get a vaccine passport
Hopefully on topic!
You can download a version - instructions
If you don't have your vaccine letters (I didn't), you can get logged in if you know one of your vaccine dates and then use forgot username
Then you can complete the registration and download a copy.
If you don't have your letters or know any of the dates, you'll likely need to phone the helpline
0808 196 8565.
Not sure if they'd tell you anything to let you download, or you'll need to wait up to 14 days for a paper copy - if anyone does it, comment and I'll update this.
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2021.09.28 09:33 horny_jim Pooja Hedge.
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2021.09.28 09:33 almostdisneyprincess Exercise conversation
Good morning ladies, I hope your all having well not a awful day and as good a day as possible when you have to deal with this stuff. Im starting off at the gym after a while of not doing anything but running (this made my cramps unbearable at times) I’ve been in the middle of a bad flare up for weeks now, I got an injection that reduced my bloating by 4/5 inches but the pain is still there, not unbearable all the time but fairly bad every other day. I was wondering if you ladies have any advice, any definitely try to do or make sure you avoids? Any thing you found that made a difference on your day to day life living with this god awful disease! Any help would be appreciated! Love to you all and thanks in advance!
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